CORE PURPOSE OF THE JOB
The core purpose of the job is to provide supervision for all functions related to central support
department including bank statement allocations, wealth administration support, service centre support, central payments, policies and procedures, system and UAT support, automation and other efficiencies for Central Support as required.
MAIN FUNCTIONS OF THE JOB INCLUDE:
Allocations
• Ensures that all Bank statement allocations are done correctly and timeously
• Ensures that all other allocations, including dynamic file allocation to advances deals are done
correctly and timeously as directed by the Central Support manager
• Management of the robotic process for allocations implemented by the bank.
Attorney Trust Saver
• Ensures Attorney trust saver requirements are met (including review and approval of
withdrawals and payouts, (within mandate)
Deposit and non-funding support
• Assists Branches, SME and Corporate divisions with any deposit and non -funding income support and queries
• Implements and monitors key controls for operational risks
• Responsible for working with and resolving bank operational issues raised by ICOs, Internal and
External Audit.
Wealth Support
• Provides administration support to wealth consultants to effectively and efficiently open new unit
trust accounts
• Assists with reporting requirements relating to wealth division
• Assists with the development of key performance indicators for wealth as identified by GM: Retail
and Wealth and GM: Operations
Audit and Bank Confirmations
• Ensures that audit certificates and bank confirmations requests are attended to timeously.
• Ensure that the Sharepoint log is maintained to track all audit/bank requests & reconciliation
and allocation of all fees invoiced.
Procedures
• Creation of a central point of contact for all procedures for the bank
• Assignment of resources to draft, co-ordinate and facilitate updates or new procedures as and
when required
• Actively managing feedback and process of changes to Procedures
• Ensuring all new procedures drafted is rolled out effectively within the bank via the Banking
training divisions or relevant department as appropriate.
Central Payments
• Ensuring that all payment requests, emails & queries received via the central payments email
and SharePoint log are managed correctly and timeously.
• Ensuring that all processes as per procedure are adhered to.
Reporting
• Preparation of reports to EXCO & Performance Exco
• Ensure accuracy and completeness of reports.
Central Support – Department projects
• Actively participates to manage departmental projects to ensure objectives are met
• Ensures that system testing is conducted timeously.
Staff Supervision
• Supervisors staff within the central support team
• Responsible for management of leave balances and back up functions within the department
• Responsible for setting and managing PDP objectives for each year
QUALIFICATIONS
• Matric
• B.Com or equivalent
PREFERRED EXPERIENCE
• Minimum of 5 years’ experience in the banking industry, with experience in banking or
operations
KNOWLEDGE
• Banking systems
• Microsoft Office
• Bank policies and procedures
• Automation
• Bank statement allocations
• Relationship management
Al Baraka Bank is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.