Undertakes excellent customerservice relationship, analyzeclaims and underwriting policy documents to determine the extent of the company’s liability.
Responsibilities;
- Register notification of claimsinto the software, open file and allocate claim number;
- Verify policy status;
- Acknowledge claim notification and request for claims substantiating document from claimants/Brokers for review
- Schedule appointments with claimants/brokers to arrange for post loss inspection;
- Assist Field staff on investigation to ascertain validityof reported claims;
- Interpret policy wording, analyzeand adjust claimsto determine the extent of company\’s liability and make recommendations to the Team Lead;
- Communicate offer within 24hoursafter all relevantapprovals
- Follow-up and collect all relevant titledocuments; recoveries and salvaged itemsfrom negligent third party or insured to reduce claims outlay before payment is made.
- Prepare claim requisition/ vouchersto pay claimants, co-insurers, solicitors and other professionals.
- Reviews/send copiesof loss adjusters report to co-insurers and collate opinionson their recommendations where applicable.
- Prepare relevant Claims reportsfor Paid and Outstanding Claimson a weekly, monthlyand quarterly basis.
- Processing of service agentsfees for payment
- Compute outstanding losses for Reinsurance Unit
- Preparation of weekly, monthlyand quarterly reports/returns
Requirements;
- First degree in any discipline
- CIIN certification is an added advantage
- 3 years progressive work experience as an insuranceclaims executive
- Demonstrates excellence in:
- Verbal and writtencommunications.
- Time management.
- Claims judgement.
- Business acumen.
- Organizational skills;
- Interpersonal skills; and Underwriting skills
Deadline to apply: April 19, 2025