Job Description
- Maintain business relationship with NIBBS, Interswitch, Unified Payments, etc.
- Onboarding and Activation of customers profile on the e-channel platforms.
- Other tasks related to the job role.
Requirements
- Bachelor’s degree in Banking & Finance, Information Technology or related field.
- Minimum of 3 years’ experience in E- Business operation in a reputable financial institution.
- Certification in Digital Banking, Cybersecurity would be an added advantage.
- Skilled in writing comprehensive product papers and business requirements.
- Understanding of Industry Standards and emerging trends in financial institution.
- Strong background of electronic payment system, customer support, business relationship.
- Proficiency in analyzing transaction data, generating reports and using data insights to inform decisions.
- Knowledge of regulatory requirements related to electronic payments, data protection and financial transactions.
- Excellent Communication, problem-solving and collaboration skills.
- The ideal candidate must have vast experience in writing a product paper.
- Good knowledge of reconciliation and settlement accounts.
- Experience in E-channel Processing & Support, Dispute Resolution and Chargeback.
- Thorough understanding and implementation of the mobile app, USSD, agency banking, etc