Responsibilities (but not limited to):
- Service members in a courteous and efficient manner
- Assist members with online banking and account questions
- Answer member phone calls with excellent phone etiquette
- Process insurance claims
- Establishes and maintains relationships with members while adhering to high service standards
- Cross-sell credit union products to all members
- Assisting other departments as needed
- *Make payment arrangements on our loans
Requirements:
- Banking and/or strong customer service experience is necessary
- Effective interpersonal and problem solving skills
- Ability to work in a high volume customer service environment
- Working knowledge of Microsoft Office & Outlook
- Outgoing personality
- High school graduate or equivalent
- Bilingual, English/Spanish is a plus
Presently seeking full time clerk: Must be able to work 40-hours/week. Position Hours: Monday-Friday 8:15 AM-4:15 PM
Salary: $17.00 per hour
Full time positions include: Benefits including medical, dental, paid vacation, tuition reimbursement, 401K & more.
EOE AA M/F/Vet/Disability