ACH Processing Specialist

Description
Under general supervision, while following established policies and procedures, the ACH Processing Specialist performs a variety of semi-complex and routine accounting, clerical and operational duties in the Accounting Department related to ACH’s and Share Drafts; including receiving, sorting, and proofing accounting documents, posting totals to the general ledger, performing arithmetic calculations, reviewing internal records and reconciling accounts, and performing other related duties; responding to questions and/or providing information upon request from members (internal and external); processing all requests/transactions as appropriate; and assisting members and potential members in understanding and utilizing Credit Union products and services.

This is a full-time position (Monday thru Friday) and the ideal candidate will have the flexibility to work Saturdays as needed, occasional community events (once or twice a year), must consistently uphold the mission, vision, and core values of the credit union, and possess the ability to cope in a team focused, fast-paced sales and service culture. 

DUTIES AND RESPONSIBILITIES: 

ACH

Processes and reconciles all payroll deduction accounts, pre-authorized transfers and ACH distributions; receives and processes daily ACH files, verifies ACH pre-notes, returns ACH overdrafts and non-post able items to the Federal Reserve Bank (FRB)
Maintains stop payments and revocations for ACH and ensures that stop payments are on the system; collects fees for stop payment processing if applicable
Attends to all incoming and outgoing wire activities and verifying Verafin sanctions
Researches and resolves member (internal and external) problems/questions utilizing tact and experienced based knowledge; explains specific policies and procedures while representing the Credit Union in a professional manner and maintaining positive member relations
Facilitates annual third-party ACH and wire audits 

Share Draft

Processes Share Draft daily returns via the processor, including inquiries and retrievals; processes and resolves member inquiries regarding share drafts, returned checks and stop payments; and maintains and updates member records as needed
Ensures that draft stop payments are on the system; collects fees for stop payment processing if applicable
Places stop payments on credit union drafts and respond to status inquiries; prepares and mails overdraft notices for draft accounts when needed

Miscellaneous

Processes incoming and out-going, foreign and domestic wires
Processes Remote Deposit Capture enrollments and transactions daily
Process Bill Pay file daily
Trains staff for support in their absence
Attends necessary external and internal training 
Other duties as assigned

Requirements
Requires High School Diploma or equivalent (GED), AA in accounting or college level accounting courses preferred
Minimum 2 years previous in accounting, ACH, share draft, and/or financial institution back-office accounting operations experience required
NACHA Accredited ACH Professional(AAP) or Accredited Payment Risk Professional(APRP) certification preferred or required within 2 years of employment
Demonstrated experience with GAAP or credit union accounting principles
Must be bondable
Requires basic knowledge of Microsoft Word and Excel