Recovery Manager (23 views)


  • Follow up with major debtors to resolve Loan repayment challenges before default.
  • Ensure and enforce repossession/recovery of Assets and properties of defaulting Loan
  • Monitor Loan Portfolio of the Bank for the purpose of resolving issues with NPL (Non Performing Loans) and scaling down the overall Portfolio at Risk of the Bank.
  • Carry out regular calls, site and follow up visits, to implement remedial strategies and action plans agreed with the Team Lead.
  • Raise and tender Demand Notices to defaulting customers of the Bank
  • Provide progress reports on interactions with Loan Customers in respect of Loan repayment status.
  • Monitor and obtain background information and feedback on all accounts assigned to the Assets & Recovery Agencies to ensure Accounts allocated to them are fully recovered.
  • Monitoring and recovery of past due and expired Loans in the Bank.
  • Preparation and recommendation of strategies for recoveries on major assigned accounts to the management.
  • Negotiation of suitable repayment plans with defaulting Customers who are willing but unable to fully repay their past due obligations in one installment.
  • Expand and maintain the customer base of the firms debt recovery team
  • Have an appropriate level of knowledge of all clients’ business, background and circumstances and fully understand the client requirements.
  • Issue County Court judgments, prepare and issue Statutory Demands, as well as enforcing money judgments outside of jurisdiction and bankruptcy petitions, winding up petitions and applications for carriage.
  • Maintain high standards of financial management and record keeping.
  • Maintain up to date knowledge and understanding of appropriate regulations and internal policies and procedures in relation to debt recovery.

Qualification and Experience

  • Minimum of HND or Degree from any reputable University or Polytechnic.
  • 3-4 years working experience in Loan and Debt Recovery service.
  • Hands-on experience working in a Microfinance and/or FINTECH space
  • Strong planning, organizational and time management abilities
  • Experience in database Management.


  • In-depth knowledge of Debt/Asset Recovery Policies
  • Strong knowledge of Credit Risk Management, especially in the Microfinance space
  • In-depth understanding of Microfinance Business models


  • Good analytical skills
  • Excellent negotiation skills
  • High-level influencing and interpersonal skills
  • Excellent critical thinking and solution-oriented
  • Must be street savvy and conversant with Lagos environs
  • Must be efficient in follow up for Debt repayment.
  • Good knowledge of Credit Portfolio monitoring activities.
  • Highly proficient with MS Office.