Job Description
- We are seeking a motivated and skilled Relationship Officer to join our team in Kaduna, Gwagwalada, and Kano.
- This full-time, on-site role involves managing customer relationships, handling loan disbursement and collection, verifying customer businesses, and providing exceptional customer service.
Key Responsibilities
- Acquire new customers for loan disbursement.
- Verify customers’ businesses and take inventory to determine appropriate loan amounts.
- Ensure timely collection of loan repayments.
- Build and maintain strong business relationships with customers.
- Communicate effectively with clients and provide financial guidance as needed.
- Engage in sales activities to meet or exceed assigned targets.
- Deliver outstanding customer service daily.
Qualifications
- Strong skills in Business Relationship Management and Communication.
- Competence in Finance and Sales with proven success in achieving targets.
- Expertise in Customer Service with a passion for addressing client needs.
- Excellent Interpersonal and Negotiation Skills.
- Ability to work well both in a team and independently.
- Bachelor’s degree in Business Administration, Finance, or a related field.
- Experience in the microfinance or banking sector is a plus.
Why Join Us?
- Salary: N70,000 Monthly.
- At NEAT Microcredit, we are committed to changing the African narrative by empowering entrepreneurs. Join our mission to transform lives and businesses across Africa.
NEAT Microcredit is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.