Join the Monasterevan Credit Union Ltd Team
We are currently recruiting a Member Service Officer 32.50 hours per week
Monasterevan Credit Union Limited is a community Credit Union and now have an exciting opportunity for an experienced Teller/Member Service Officer to join our team
DUTIES AND RESPONSIBILITIES TO INCLUDE:
Reporting to the Manager, this role will have a variety of duties within the credit
union. Such duties to include:
- Carrying out transactions & serving members through multiple channels such as telephone, emails and over the counter
- Assisting members through the Loan Application & drawdown process
- Opening new accounts for members and performing account amendments
- Dealing with member queries on our products and services
- Operate within the risk & compliance framework of the Credit Union and ensure adherence to all regulatory requirements, policies and procedures
- Updating member information and ensuring the database is maintained to a high standard
- Participate in periodic project work in support of wider objectives across the credit union
- Completing other duties as assigned to include a range of administrative and organisational tasks as delegated by the Manager
ESSENTIAL COMPETENCIES:
- Team worker with strong communication and organisational skills
- Excellent IT skills
- Excellent administration skills and attention to detail
- Ability to multi-task in a busy team environment and work off own initiative
DESIRED COMPETENCIES:
- A relevant Qualification (QFA, APA) or being prepared to study for same, would be an advantage
- It would be an advantage to have previous Credit Union experience or financial organisation experience
- Experience working in a frontline role with the public
Applications close: Monday 30 September 2024
Short listing may apply, and candidates will be short listed based on information provided
Monasterevan Credit Union Limited is an equal opportunity employer
Canvassing will be disqualified
Monasterevan Credit Union Limited is regulated by the Central Bank of Ireland