Responsibilities (but not limited to):
- Service members in a courteous and efficient manner
- Assist members with online banking and account questions
- Answer member phone calls with excellent phone etiquette
- Contact members to make payment arrangements
- Establishes and maintains relationships with members while adhering to high service standards
- Cross-sell credit union products to all members
- Assisting other departments as needed
- *Make payment arrangements on our loans
Requirements:
- Banking and/or strong customer service experience is necessary
- Effective interpersonal and problem solving skills
- Ability to work in a high volume customer service environment
- Ability to negotiate payment arrangements
- Working knowledge of Microsoft Office
- Outgoing personality
Bilingual, English/Spanish is a plus Presently seeking full time clerk: Must be able to work 40-hours/week. Position Hours: Monday-Friday 8:15am-4:15pm, occasional Saturdays and late nights to post member payments.
Salary: $17.00 per hour
EOE AA M/F/Vet/Disability
Full time positions include: Benefits including medical, dental, paid vacation, tuition reimbursement, 401K & more.