Member Services Officer (23 views)

Role Overview:

This is an exceptional opportunity for a professional looking to develop their career while contributing to the success of an ambitious, member-focused organization. The successful candidate will be accountable to the Operations Manager carrying out a range of administrative and operational activities that contribute to the effective running of the Credit Union.

Key Responsibilities:
  • Processing account transactions (Teller/Cashier)
  • Dealing with member queries in person, by phone, or online
  • Processing loan applications
  • Handling membership applications
  • Performing end-of-day balancing
  • Complying with all policies and procedures, including legislative and regulatory requirements
  • Completing other duties as assigned
Qualifications and Skills Required:
  • A relevant qualification (QFA, APA) or willingness to study for the same
  • Previous experience in a Credit Union or financial organization is beneficial
  • A collaborative team player with a proactive, “can-do” attitude.
  • Customer-focused, demonstrating a friendly, professional, and helpful approach.
  • Ability to work under pressure while managing multiple tasks efficiently.
  • Proficiency in Microsoft Office, particularly Word, Outlook, and Excel.

Renumeration package will be commensurate with experience and qualifications.

Closing date for receipt of applications is 05/03/2025

 
Cavan Credit Union Ltd is an equal opportunities employer